Position title
Customer Support Executive
Description

We are seeking a Customer Support Executive to provide excellent support to our customers through email, chat, and phone. The ideal candidate is friendly, patient, and skilled at resolving issues quickly and professionally.

Responsibilities
  • Handle customer queries via chat, email, and phone.
  • Provide accurate information and resolve complaints.
  • Maintain customer records and update the CRM system.
  • Collaborate with internal departments to resolve technical or account-related issues.
  • Prepare daily and weekly support reports.
  • Ensure high customer satisfaction and build long-term relationships.

Requirements:

  • Excellent communication skills.
  • Ability to stay calm under pressure.
  • Basic computer and typing skills.
  • Previous customer support experience is a plus.
  • Problem-solving attitude and strong work ethic.
Employment Type
Full-time, Part-time
Job Location
Date posted
November 17, 2025
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